Account Coordinator

Wildfire

At Wildfire, our account team is the glue that binds the agency and our clients together. We believe that bringing disciplines together into a tight-knit, efficient group leads to a more holistic approach to the process and drives truly effective and breakthrough work for our clients.  The account coordinator will assume a wide variety of responsibilities including project management, billing and scheduling. You’ll report to an Account Manager and very likely work on several clients across a variety of categories.

RESPONSIBILITIES

  • Responsible for maintaining and supporting an efficient working environment for their assigned accounts
  • Monitors project workflow to insure progress is completed in a timely and efficient manner
  • Keeps communication channels clear and open among members of the Account group and other departments within the Agency
  • Works to understand the needs of the Client, then interpret those needs back to the team
  • Ensures on-time, on-point delivery of the Agency work product
  • Develops understanding of Clients’ businesses and builds effective working relationships with Client counterparts
  • Effectively utilizes Agency systems and procedures (opening jobs, billing, etc.)
  • Learns to identify and understand objectives before proceeding with projects
  • Exhibits initiative, problem-solving mentality and decision-making ability
  • Develops creative solutions to problems and ways to complete assignments
  • Develops analytic and interpretive skills and contributes insights
  • Monitors changing scope of jobs and tracks estimates against actuals
  • Prepares weekly status reports (internal/external)
  • Ensures perfection in work that leaves the Agency
  • Proactively self-educates regarding the marketing discipline and trends in the industry

MUST HAVES

  • Excellent organizational skills and ability to handle multiple tasks simultaneously
  • Strong time management skills—working in a timely and efficient manner
  • Creative, flexible, entrepreneurial and results-oriented work ethic
  • Focus on details without missing the big picture
  • Respectful of others, internally and externally
  • Good listener
  • Positive and professional in communications
  • Clear and concise articulator of thoughts and ideas
  • Effective business-writing skills
  • Willingness to work hard and get the job done

THE BARE MINIMUM

  • Bachelor’s degree, preferably in a communications-related discipline (marketing, advertising, public relations, journalism). Alternatively, bachelor’s degree in unrelated discipline, coupled with 1-3 years of previous work experience.
  • Proficiency in MS Word, Excel, PowerPoint, Outlook